01 / RETENTION & PEOPLE ANALYTICS
Listen closer.
Make change count.
revenue saved
Turning eight quarters of attrition data and 300 exit interviews into policies that helped people stay.
Inside the case study +
The challengeA leading US consumer electronics client was concerned about high attrition.
The approachAnalyze eight quarters of attrition data alongside 300 exit interviews, then introduce policy changes informed by the findings.
The outcomeThe portfolio reports a 5% reduction in attrition over 90 days and US$500,000 in revenue saved.
